Updated 4th January 2021

Applications for early release of your super due to coronavirus have closed. Due to the Australian Taxation Office (ATO) end of year closure between 24 December 2020 to 4 January 2021, confirmation notifications and payments may be delayed.

If you were approved prior to 31 December 2020, we’ll send you an SMS or email when we have received your information from the ATO.

We will be working on transferring the payment to your bank - and we will contact you - if we need more information. You should receive the money into your account around 8 business days after our first SMS.

Updated 18th December 2020

Applications to the ATO for early release of your super due to coronavirus close on 31 December 2020.

Applications cannot be backdated or accepted after 31 December 2020. If you have any difficulty applying online, you can call the ATO on 1300 662 211 between 29 and 31 December 2020 (10am – 6pm AEDT).

Due to the Australian Taxation Office (ATO) end of year closure between 24 December 2020 to 4 January 2021, confirmation notifications and payments may be delayed.

If you have been approved for early release payments any time after the 14th December, we are unable to finalise payment prior to 31 December 2020.

Updated 1 July 2020

Coronavirus is challenging us all in many ways. We understand we are living in uncertain times and are having to adapt to a new way of life. Some of you will be worried about the impact on your retirement savings, while others will be worried about losing your job. On top of that, of course, are our shared concerns about the health impacts of the virus. 

Rest is committed to providing you with whatever certainty we can at this time. We are here to support our members. This webpage will be updated regularly with the latest facts and information as it emerges. 

Please check our FAQs for answers to commonly asked questions on how the coronavirus might impact to your super.

Applied for early access to super?

We are absolutely focused on helping our members in financial distress by completing payments and appreciate your patience. Learn more about how we’re processing payments for covid-19 early access to super.

Icon of Early access to your super

Early access to your super

Learn about your options if you’re in financial difficulty

Icon of Your investments

Your investments

Learn what is happening in the market and how it affects your super

Icon of Coronavirus and insurance

Coronavirus and insurance

Learn about what's covered and how to make a claim

alert

We are hearing reports that our members are receiving unsolicited phone calls from us about their super. These are fraudulent. Rest will never call you to ask for your personal or financial information or to request a payment.

If you think you’ve been targeted by someone who is trying to access your super early, report it to:

EarlyReleaseofSuperTeam@ ato.gov.au

If you have any concerns or believe you’ve given your details to a scammer, please contact us to discuss the additional security measures you can place on your account.

Changes to pension draw-down rates

When you have an account-based pension you are required to withdraw (or draw down) a minimum amount each financial year. The minimum draw-down rate is a percentage of your account balance, and it changes depending on your age.

The Australian Government has temporarily reduced the draw-down rates for the rest of the 2019-20 financial year as well as the 2020-21 financial year.

View FAQs

 

Coronavirus and your business


If you're an Employer you can find out more about how Rest is supporting you and your employees by clicking here.